Privacy Policy

Last updated: February 21, 2026

1. Introduction

Megadata Inovasi Solusindo ("we", "the company") values your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at misindo.id (the "Site"), use our applications, or interact with our services through third-party platforms including Meta (Facebook and Instagram).

This policy applies to all users of our Site and services, including users who access services through third-party login features.

2. Data We Collect

We may collect the following types of personal data:

a. Information You Provide Directly

  • Full name.
  • Email address.
  • Phone number.
  • Company name and job title.
  • Other information you submit through contact forms or direct communication.

b. Data from Third-Party Platforms (Meta/Facebook)

If you use Facebook login or interact with our applications on the Meta platform, we may receive the following information based on the permissions you grant:

  • Your Facebook User ID.
  • Name and profile picture.
  • Email address associated with your Facebook account.
  • Other public profile information you authorize.

c. Data Collected Automatically

  • IP address.
  • Device ID and device type.
  • Browser type and version.
  • Operating system.
  • Pages visited and access times.
  • Referrer URL.
  • Analytics and other user interaction data.

3. Legal Basis for Data Processing

We process your personal data based on:

  • Your consent: when you provide explicit permission, such as when logging in through Facebook or filling out a contact form.
  • Contract performance: when processing is necessary to provide the services you request.
  • Legitimate interests: to improve our services, security, and user experience.
  • Legal obligations: to comply with applicable laws and regulations in Indonesia.

4. Use of Data

The information we collect is used to:

  • Provide, operate, and maintain our services.
  • Verify identity and authenticate user accounts.
  • Respond to inquiries, requests, and customer support.
  • Send you relevant service-related information.
  • Analyze Site usage for quality and user experience improvement.
  • Detect, prevent, and address technical or security issues.
  • Comply with applicable legal and regulatory obligations.

5. Sharing Data with Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your information in the following situations:

  • Service providers: to trusted partners who help operate our Site and services (e.g., hosting, analytics), to the extent necessary and subject to confidentiality agreements.
  • Meta platform: data required for Facebook/Instagram integration functionality in accordance with Meta's Data Policy.
  • Legal obligations: when required by law, legal process, or valid government requests.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to analyze traffic, remember preferences, and improve user experience.

Types of cookies we use:

  • Essential cookies: required for basic Site functionality.
  • Analytics cookies: help us understand how visitors interact with the Site.
  • Third-party cookies: used by services such as Meta Pixel for analytics and effectiveness measurement.

You can configure your browser to reject cookies, but this may affect Site functionality.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

  • Account and profile data: retained while your account is active or as needed to provide services.
  • Communication data: retained for a maximum of 3 years from the last interaction.
  • Analytics data: retained in aggregate or anonymous form indefinitely.
  • Facebook Login data: retained while your account is connected, and deleted after you disconnect or request deletion.

After the retention period expires, data will be permanently deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:

  • Data encryption in transit (SSL/TLS).
  • Role-based access control.
  • Regular security monitoring and audits.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Access: request a copy of the personal data we hold about you.
  • Rectify: request correction of inaccurate or incomplete data.
  • Delete: request deletion of your personal data from our systems.
  • Restrict: request restriction of data processing under certain conditions.
  • Object: object to data processing for direct marketing purposes.
  • Portability: request your data in a portable format.
  • Withdraw consent: withdraw your previously given consent at any time.

To exercise these rights, please contact us using the information at the bottom of this page, or visit the User Data Deletion page for data deletion instructions.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will promptly delete that data.

11. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of the Site after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact us:

  • Company: Megadata Inovasi Solusindo
  • Email: info@misindo.id
  • Phone: +62 811 314 445
  • Address: Perumahan Banjardawa Gang Beringin IX Nomor 162 RT.002 RW.006 Banjardawa, Taman, Kab. Pemalang