Terms of Service

1. Acceptance of Terms

By accessing and using the misindo.id website (the "Site"), applications, or services provided by Megadata Inovasi Solusindo ("we", "the company"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site and services.

These terms apply in conjunction with our Privacy Policy, which governs how we collect and use your personal data.

2. Description of Services

Megadata Inovasi Solusindo provides services in the information technology sector, including:

• IT Support & Maintenance.
• Device Management Services.
• Application Development.
• Business Process Services (BPO).
• Service Office.

Service details and scope may change at any time at the company's discretion. Significant changes will be communicated to affected users.

3. Accounts and Authentication

Some of our services may require account creation or login through third-party platforms, including Facebook (Meta). By using third-party login features, you:

• Consent to sharing profile data as authorized on the respective platform.
• Are responsible for maintaining the security of your account.
• Must promptly notify us of any unauthorized access to your account.

We reserve the right to suspend or deactivate accounts that violate these terms.

4. User Obligations

By using our Site and services, you agree to:

• Provide accurate and up-to-date information when communicating with us.
• Not use the Site for unlawful or unauthorized purposes.
• Not disrupt or damage the operation of the Site.
• Not distribute viruses, malware, or other malicious code.
• Not collect other users' data without permission.
• Comply with all applicable laws and regulations in Indonesia.
• Comply with the terms of third-party platforms used to access our services.

5. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of Megadata Inovasi Solusindo or its licensors and is protected by Indonesian copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from the Site content without our written permission.

6. Privacy and User Data

Your use of our services is subject to our Privacy Policy, which details how we collect, use, store, and protect your personal data.

You have the right to request deletion of your personal data at any time. Complete information about the data deletion process is available on the User Data Deletion page.

7. Third-Party Platforms

Our services may integrate with third-party platforms, including Meta (Facebook and Instagram). Use of these platforms is subject to their respective terms and privacy policies:

• Meta Terms of Service
• Meta Data Policy

We are not responsible for the content, policies, or practices of third-party platforms. Our Site may contain links to third-party websites, and your use of such sites is entirely at your own risk.

8. Service Agreements

Services provided by the company are governed by separate service agreements between the company and the client. Specific terms regarding scope, duration, fees, and responsibilities of each party will be set forth in such agreements.

9. Account Termination

You may stop using our services at any time by contacting us or disconnecting your third-party account. We reserve the right to suspend or terminate your access if:

• You violate these Terms of Service.
• We are required by law to do so.
• We discontinue the provision of certain services.

After termination, you may request deletion of your data in accordance with our data deletion procedures.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Megadata Inovasi Solusindo shall not be liable for:

• Indirect, incidental, or consequential damages arising from the use of the Site.
• Interruptions, delays, or service failures caused by factors beyond our control.
• The accuracy or completeness of information presented on the Site.
• Losses caused by unauthorized access to your data or systems.
• Actions or policies of third-party platforms integrated with our services.

11. Confidentiality

Both parties agree to maintain the confidentiality of information obtained during the use of services. Confidential information shall not be disclosed to third parties without written consent, unless required by law.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will take effect upon publication on the Site. Continued use of the Site after changes constitutes your acceptance of the updated terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising shall first be resolved through deliberation and consensus, and if no agreement is reached, shall be resolved through the competent courts in Indonesia.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

• Company: Megadata Inovasi Solusindo
• Email: info@misindo.id
• Phone: +62 811 314 445
• Address: Perumahan Banjardawa Gang Beringin IX Nomor 162 RT.002 RW.006 Banjardawa, Taman, Kab. Pemalang